5 Benefits of
Managed IT Services
Proactive Support
Don’t wait for things to go wrong. Our Remote Monitored Management software proactively manages your network 24 hours a day, 365 days a year, delivering technology that works for you. Want to talk to a real human? Our Help Desk support team is available both remote and on-site when you need them.
Better Insight and Reporting
Keep dashboard overviews, asset health, and network topology mapping at the tips of your fingers with our enhanced insight reports. Quarterly Business Reviews ensure that we are tracking towards your primary objectives.
Security = Piece of Mind
Experience mission critical, on-premise and cloud based solutions for daily operation and safety redundancies. Resilient IT provides the best in security solutions that mitigate threat risk and monitored backups of your data to ensure business continuity.
Happier Employees & Customers
Drive your business forward with productive employees, less downtime, eliminated IT frustration and greater customer confidence and loyalty. MITS gives you the piece of mind knowing that your technology is Resilient.
Enterprise Service at an Affordable Cost
Practical budget constraints typically prevent small business from hiring their own dedicated IT resources. Resilient MITS deliver “In House“ IT department service, without the overhead costs. Our skilled team of IT professionals eliminate gaps in support at a predictable cost, delivering better support while saving you money.
Remote Monitoring & Management (RMM)
Resolution
If intervention is required, the technician takes control of the workstation via ConnectWise Control.
User Tickets
Your users can make ticket requests directly through their own workstation and set priority levels.
What they're saying about us
Our Service Pillars
Fast Response Time
Better service than Big Tech Support with more resources than small RMM providers.
Boutique Service
Enterprise skillset with the ease of in-house service. You’ll have a direct line to the people in charge.
Threat Prevention
Proactive patch management to avoid security threats before they happen.
Prime Partnerships
We’ve been in the IT business for a long time and have built a strong network of partners that can help your business thrive.
Expert Technicians
Our techs are knowledgeable, personable, and very hands-on.
Experience Proactive & Reliable IT Support
In todays highly connected world, everything in your business relies on technology. Resilient Managed IT Services deliver both a proactive and responsive IT Support model customized for your specific needs. We give you clear, measurable deliverables that enable you to achieve your business objectives.
